Check a concern

Enter the reference and code you were given when you filed your report. If you no longer have them we cannot recover them — nobody here can, by design — but you are welcome to file again.

Looks like WCI-ABCD2345.

Four groups of four characters. Spaces, dashes and lower case are all fine.

You can also report outside the company

You are never required to tell us first, or at all. If you would rather raise this with someone independent — or you have told us and nothing happened — these are the people to contact. Reporting to them is your right, and we will not treat you differently for using it.

If a child is in immediate danger

Call 911.

Do this first and tell us afterwards. Nothing on this page should delay that call.

Suspected child abuse or neglect

In Washington, one statewide line takes every report, 24 hours a day. California has no statewide number — you report to the county where the child lives.

Washington (statewide) 1-866-363-4276
Alameda County, CA (510) 259-1800
Contra Costa County, CA (877) 881-1116
Marin County, CA (415) 473-7153
Napa County, CA (800) 464-4216
San Francisco, CA (800) 856-5553
San Mateo County, CA (800) 632-4615
Santa Clara County, CA (833) 722-5437
Solano County, CA (800) 544-8696
Sonoma County, CA (800) 870-7064

If you are punished for speaking up

Retaliation — being fired, given fewer shifts, demoted or harassed because you raised a concern — is illegal, and these agencies enforce that. Both states give you six months from the retaliation to file, so do not sit on it while you wait for us.

CA Labor Commissioner (714) 558-4913
WA Labor & Industries 1-800-423-7233
WA Human Rights Commission 1-800-233-3247

If your concern involves a licensed child care facility

These two lines regulate licensed child care centres and family child care homes. Care in a family's own home is usually not licensed, so they may direct you elsewhere — but they are the right call if a licensed facility is involved.

CA Community Care Licensing 1-844-538-8766
WA DCYF child care complaints 1-866-363-4276